Cookie Policy | أكيوتشيك
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Cookie Policy

1. Cookie Policy

Cookies are small text files that are stored on your computer when you visit certain web pages. 

At we use cookies to understand what content you are interested in, and to remember you if you return to our website. The tables below show cookies that may be stored on your computer whilst visiting our website.

Roche Diabetes Care (“Roche”) does not store personally identifiable information such as credit card details in the cookies we use, but we do use encrypted information gathered from cookies to help us to improve your experience of our website. For example, they help us to identify and resolve errors, or to determine the related products to show you when you're browsing our sites.

To make full use of the content and personalized features on, your computer, tablet or mobile phone will need to accept cookies (and often does so by default), as we can only provide you with certain personalized features on this website by using them.

How to opt out of Cookies you have enabled:

Our cookies don't store sensitive information such as your name, address or payment details. However, if you'd prefer to restrict, block or delete cookies from, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone’s user manual) to change your cookie preferences.

2. The cookies we are using:

* Facebook Pixel:

We currently use the Facebook pixel with both first and third-party cookies.

We use first-party cookie data with our Facebook pixel, in addition to third-party cookie data for:

Advertising and Analytics Purposes

This allows us to use advertising features like audiences, conversions, targeting and optimization as well as Facebook Analytics data.

What data does the pixel collect:

Http Headers – Anything present in HTTP headers. HTTP Headers are a standard web protocol sent between any browser request and any server on the internet. HTTP Headers include IP addresses, information about the web browser, page location, document, referrer and person using the website.

Pixel-specific Data – Includes Pixel ID and the Facebook Cookie.

Button Click Data – Includes any buttons clicked by site visitors, the labels of those buttons and any pages visited as a result of the button clicks.

Optional Values – Developers and marketers can optionally choose to send additional information about the visit through conversion tracking. Example custom data events are conversion value, page type, and more.

Form Field Names – Includes website field names like ‘email’, ‘address’, ‘quantity’ for when you purchase a product or service. We don't capture field values unless you include them as part of Advanced Matching, conversion tracking, or user properties.

How to disable it:

You can opt out of seeing online interest-based ads from Facebook and other participating companies through the Digital Advertising Alliance in the US, the Digital Advertising Alliance of Canada in Canada, or the European Interactive Digital Advertising Alliance in Europe or through your mobile device settings. Please note ad blockers and tools that restrict our cookie use may interfere with these controls.

*Google Analytics

There are Roche websites that use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to analyze the use of the public content of our website. The information collected by the cookie (which also includes your IP address) is transmitted to Google and stored on servers in the United States. Google Analytics cookies can last for up to two years if you do not delete them first.

We may use Google Analytics for the following purposes:

Google is certified under the US-EU Privacy Shield. We also use the IP anonymization feature of Google Analytics. If you visit the website from a state in the European Economic Area, your IP address will be truncated before leaving the European Economic Area. Only in exceptional cases (e.g. if the systems in the EU fail) is the complete IP address first transferred to a Google server in the USA and cut off there.

Google uses this information on our behalf, estimates website usage, provides reports on website activity, and provides other services related to site activity and use of the Internet.

Google may also pass this information on to third parties if the company is legally obliged to do so or if these third parties process the information for the benefit of Google. Google does not associate your IP address with other data owned by Google.

How to disable it:

Visitors can opt out of Google Analytics for Display Advertising and customize Google Display Network ads using Google's Ad Settings page.

Visitors can opt out of Google Analytics using this browser add-on.

3. Your rights and exercise of your rights

You may, as far as provided by applicable data protection law:

- Request information about your personal data processed by us, obtain a copy of this data and correct or complete inaccurate data;

- Delete your personal data or restrict its processing, as far as a legally required reason exists;

- the personal data that you have provided to us under a contract or consent, in a structured, conventional and machine-readable form, as far as the legal requirements are met;

- For reasons relating to your particular situation, object to one of our legitimate interest-related processing of your personal data and

- Revoke your consent at any time, without affecting the legality of the data processing authorized before your revocation.


You have the right not to be subjected to a decision based on automated processing. We do not use such procedures without your prior consent.

If you have an account, you can exercise your rights by visiting your account and adjusting your privacy preferences, managing your consent, downloading and uploading corrected data.

If you face any difficulties or questions, please contact us, or our privacy officer at the following contact details: 

Mariam Mobarak

Direct to Consumer and Communications Manager Middle East & Africa

[email protected]

Mob. +971 (0) 56 538 7093


Proof and enforcement of legal claims or defense against lawsuits:

We may process your personal information as necessary to prepare for legal action or to protect against legal claims. This applies to legal disputes, anti-fraud measures as well as technical and organizational measures to protect our networks and against hacker attacks.

Transmission to other countries:

We may transfer the personal information we collect through the Site to countries that may not have the same privacy laws as the country in which you originally provided the information. If we transmit your information to other countries, we will protect that information as described in this Privacy Policy.

4. Privacy of children

Our websites are aimed at adults only. Knowingly and intentionally collected personal data in children without the prior consent of the legal representative is, expressly excluded. This must be available in verifiable form.

5. Updates to the privacy policy

We regularly review this policy and promptly post any updates to this web site.  If there is a change in the processing of data based on consent, we ask for your renewed consent.

6. Third Party Resources

This policy does not apply to third-party online resources that link to this Roche website. Roche does not control the content or privacy of such offers. We will notify you if you follow a link to such third party website.

DISCLAIMER: The content appearing on Roche website or Web-based resources is presented exclusively for informational purposes. You understand and agree that Roche does not use this website to provide medical advice, financial advice, or legal advice, and you should not assume that information submitted through this Website is subject to health, financial or legal privacy laws or regulations. You will not rely on any statements made on this website as though it were professional advice. The website may provide selected information concerning diseases and their treatment. Such information is not intended or provided as medical advice or diagnosis. Such information is not a substitute for the advice of a qualified healthcare professional. If you have or suspect having any health problems or conditions, you should consult your general practitioner or other qualified health provider.


Further information about cookies

If you'd like to learn more about cookies in general and how to manage them, visit, please note that we can't be responsible for the content of external websites.