Can features be turned off if they are not being used or needed?

Yes. The Accu-Chek 360° diabetes management system is designed to be personalized. So if you want to take advantage of a full range of features, you can—or you can decide what functions are most important to you. The set-up wizard automatically runs...

Can I print the reports and create graphs in another language?

Yes. The Accu-Chek 360° diabetes management system allows you to print or view in information in any of the 14 languages supported by the application. This can be a great way to help improve communication between you and your healthcare team.

What types of health information can I track with the Accu-Chek 360° diabetes management system?

In addition to blood glucose results and insulin doses, you can track lab test results such as cholesterol, kidney screenings and HbA1c, plus blood pressure, medications, insulin, weight, food and activity, upcoming appointments and more. Include as...

Is the Accu-Chek Smart Pix device reader compatible with all Accu-Chek meters and insulin pumps?

The Accu-Chek Smart Pix device reader is compatible with all Accu-Chek meters and pumps that offer infrared (IR) data transfer functionality. ...

How can I know which version of the Accu-Chek Smart Pix device reader I am using?

Once your Accu-Chek Smart Pix device reader is plugged in and working, you can find version information at the top left of your screen.

How can I download the Accu-Chek Smart Pix device reader updates?

When upgrades are available, you can download them from the Accu-Chek Smart Pix page on our Web site. We will also include instructions for upgrading.

What if I don't get an error, but the device reader isn't working?

If the Accu-Chek Smart Pix device reader fails to appear on the computer as a drive: ...

What do the error signals mean?

The Accu-Chek Smart Pix device reader reports potential errors during data transfer and use by causing the center display section 8 to flash. Here's what you can do: ...

Can the Accu-Chek Smart Pix device reader store readings in my computer?

While you can view your results at your computer and e-mail a report, you can't store the readings or manipulate the data, as with other Accu-Chek applications.

Can I download information to the Accu-Chek Smart Pix device reader from more than 1 meter?

You can combine results from up to 3 blood glucose monitors at the same time, and have all the information appear on 1 easy to read graph.

How do I connect the Accu-Chek Smart Pix cable to my insulin pump or blood glucose meter?

The Accu-Chek Smart Pix device reader uses infrared technology to "beam" data from an Accu-Chek blood glucose meter or insulin pump when it is placed in front of the device reader. This simple connectivity means greater convenience and faster...

Do I need to load the Accu-Chek Smart Pix software onto my computer?

There's no need to load software. Everything you need is already within the Accu-Chek Smart Pix device reader. Just plug it into a USB port to get started.

Can I use the Accu-Chek Smart Pix device reader on a Mac?

No. This system requires the Windows ® 2000, Windows XP, Windows Vista ® or Windows 7 or 8 operating system.

How do I connect the Accu-Chek Smart Pix device reader to my computer?

The device simply plugs into any available USB port. Just plug it in and it's ready to go.

Which Accu-Chek products can be used with the Accu-Chek Smart Pix device reader?

The Accu-Chek Smart Pix device reader is compatible with Accu-Chek meters and pumps that use infrared (IR) data transfer.