Can I use a lancet more than once?

Always use a new lancet when you obtain blood. In doing this, you reduce the risk of infection and obtaining blood remains virtually pain-free.

How do I use the clear alternative site testing cap?

Remove the black cap from the lancing device. Attach the clear plastic cap, and twist the rotatable cap until you reach your chosen depth setting. Prime the lancing device, and place the clear cap firmly against the selected site. Press the release...

Can the first blood drop be used for a blood glucose test?

Yes. However, any contamination of the fingertip with dirt or liquids (sweat, fruit juice, etc.) may affect glucose readings. Clean and dry fingertips are a pre-requisite for an optimal blood glucose test.

Can the Accu-Chek Softclix lancing device be used for alternative site testing?

Yes, it can be used for alternative site testing (AST) by using the specially designed AST cap. When performing AST we recommend using the Accu-Chek Softclix lancing device at the: ...

Which depth setting should I use?

Your most comfortable setting will depend on a few things: ...

Can I delete stored results?

It is not possible to delete stored results.

Does the meter provide information if the test strip has expired?

Yes, the meter will show “exp” inside the strip icon if the test strips is the use by date has elapsed. The use by date is printed on the label of the test strip container.

Why must the visual color check be realized within 30 to 60 seconds after application?

The Accu-Chek Active meter detects the color change in the test pad area. If the test pad is checked too early, the glucose reaction may not yet be finished. If it is done too late, the color may have already changed due to drying.

Do I lose the memory or the time and date setting when changing the battery?

The stored values will be kept in the meter at all times: they cannot get lost when changing the battery. If the battery change is done according to the user instructions (empty battery stays in the meter until new battery is available to be inserted)...

What type of measurements can be flagged?

When the result is shown, you can use 4 different flags by pressing the M or S button. Options are: Before meal Control solution After meal General

What happens if I do not apply enough blood on the test strip?

The meter detects if not enough blood has been applied. If the amount of blood you applied is insufficient, after a few seconds an acoustic warning in the form of 3 beeps sounds. You can then apply an additional amount of blood.

How do I get the USB cable?

The required USB cable is a standard Micro-USB cable available from most electrical retailers; the meter kit does not include a standard Micro-USB cable.

How does the data transfer work with the new meter?

The Accu-Chek Active blood glucose meter has a built in USB (Universal Serial Bus) port for transferring test results to a computer that is equipped appropirately. Roche Diabetes Care offers a variety of special diabetes management hardware and...

Is it possible to test with different blood sample types?

Yes, it is possible to test with all types of blood (capillary, venous, arterial, and neonatal).

What are the main differences between the old and the new Accu-Chek Active meters?

This meter comes with a totally new design, a 30 % size reduction and an improved feature set-up. New features include the postprandial reminder and 90-day average reading. Also, the new meter display is now 10 % bigger and offers easier readability.